AutoZone Auto Parts is a leading retailer of automotive parts and accessories, serving customers with a wide range of products to meet their vehicle maintenance and repair needs. With over 5,800 stores across the United States, Mexico, and Brazil, AutoZone is dedicated to providing high-quality parts, tools, and accessories at competitive prices. The brand has built a reputation for its knowledgeable and friendly staff who are ready to assist customers in finding the right products for their vehicles. AutoZone is committed to offering a convenient and reliable shopping experience, with a variety of services such as battery testing, engine light diagnostics, and windshield wiper installation. As a trusted name in the industry, AutoZone continues to be a top choice for drivers looking for top-notch automotive solutions.
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Reviews
Tracy was Wonderful! Communicated everything effectively and got the job done ! I highly recommend Tracy for your car troubles. 5/5
My first time stopping at this particular location and I’m very thankful I did. When I walked in multiple people welcomed me and offered assistance. My muffler was “swinging like a hula hoop” as the gentleman who followed me to a parking lot to let me know(Scary as hell FYI but very thankful). I stopped at Auto Zone to get a temporary fix I could easily do until I could get in to my mechanic. Chris was amazing he got under my SUV to see what would work we went back in found a piece it was $8 and he came out and DID IT FOR ME!!! It was 25 degrees outside and windy it took about 7 minutes and I couldn’t be more thankful that he did. He explained what happened and why I keep having to replace this particular part and what is needed long term. No mechanic I’ve had work on my car for this specific reason has even explained it to me. I’ll be the first to admit I wouldn’t have been able to do it as he was using tools and things I definitely did not have. Chris thank you and will definitely be using this location moving forward. All around great experience at this location and a nice big parking lot which is convenient.
AMAZING service!! After needing to have roadside jumpstart my car twice today we went around trying to find a place that would help me install a new battery. From friendly service over the phone, to going out in NEGATIVE 26 degree weather to install a new battery RAMON was beyond amazing!! Man deserves a raise honestly
Had a flat in the parking lot next door to the store. Brandon the manager walked down to the lot with me to try and our some air in the tire. Appreciate Autozone the team being so helpful.
I had frequented Auto zone yesterday. Someone had bumped my driver's mirror. I needed help and Chris helped me. He stopped what he was doing to help me tape my mirror. Chris thank you so much for your help. I really appreciated it!!!
Ordered ahead, grabbed wiper blades while I was there, clean, friendly, had a female employees she was a sweetheart. THANK YOU, I WILL BE BACK! 😀 …
Just left from this location and was very very pleased with the service and with their willingness to help. Michael was awesome! Very patient and helped me find the exact lightbulb I needed for my busted headlight. Thank you guys! I definitely recommend them!
I have a 2012 Chevy Malibu and I just have to say this store is amazing. Chris here helped me out so much when no other Auto places could help. They all turned me away for a new battery installation. First I went to Advanced Auto Parts because they promote “Free Battery installation”. I went there a couple days ago and let them know my situation. The guy at Advanced told me they could take care of me, but when I went there today I was turned away because they guy said, He doesn’t work on newer cars like mine.. mind you I have a 2012 Malibu. So I called Auto Zone and Chris said he will take care of me. This guy Chris is amazing, looked at my car for 2 seconds said he could easily do it, then 5 mins later I’m sitting in my car with a new battery installed by Chris. Go here for all your needs they will take care of you
I had such a great experience tonight!! I was replacing my headlights today and was sold the wrong type at another store earlier in the day while running errands, when it got time to put the new lights in at home I realized too late. I drove over to autozone to get the right type and was helped by Chris who was super nice and knowledgable. At the counter, I mentioned I was having a lot of trouble getting the bulb out of my passenger side light and asked if anybody would be willing to see if they could get it undone. Tracy came outside and helped me no questions asked! She was SOOO amazing! After getting the old one out, she offered to put the new ones in for me without me even asking. She did not have to do that for me but went above and beyond to help me and it really made my entire day. I don’t think I’ll go anywhere else for my auto part needs, the team here is stellar!! Tracy deserves everything nice in life
Tracy is SOOOO AMAZING!! I literally had no idea of what I was getting and doing. She guided me through it and directed me to get the stuff I needed. Definitely 100% recommend her help! Give her a RAISE!!
Location
2520 11th St, Rockford, IL 61104, United States
Hours
-
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